Privacy Policy

At Envision Floor Care Solutions, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and what choices you have when you visit our website, request a quote, contact our team, or use our services.

We believe privacy policies should be clear and easy to understand, not filled with confusing legal language. Our goal is to be transparent about how your information is handled when you interact with our business online.

If you have any questions about this Privacy Policy or how your information is used, you can contact us using the details at the bottom of this page.

Business Name: Envision Floor Care Solutions
Address: 50 E Crescentville Rd. West Chester Township, OH 45246
Phone: 513-725-2175
Email: support@envisionclean.com

Information We Collect

We may collect personal and non-personal information when you interact with our website.

Information you provide directly

This may include:

Your name
Company name
Email address
Phone number
Property or service address
Details about your flooring, facility, or service request
Any other information you submit through a contact form, quote form, or direct email

Information collected automatically

When you browse our website, certain technical information may be collected automatically, such as:

IP address
Browser type
Device type
Pages visited
Time spent on the site
Referral source
General usage and traffic data

This information helps us understand how visitors use our website and how we can improve the experience.

How We Use Your Information

We use your information to support our business operations and provide a better experience for website visitors and potential clients.

This may include using your information to:

Respond to quote requests and inquiries
Provide floor care service information
Schedule consultations, site visits, or service discussions
Improve our website and user experience
Communicate with you about services, appointments, or project needs
Send follow-up messages related to your request
Maintain internal records
Protect our website against spam, abuse, or misuse
Comply with legal obligations when required

We only use information in ways that are reasonably connected to operating, improving, and promoting our services.

How We Share Information

We do not sell your personal information.

We may share your information only when necessary in limited situations, such as:

With trusted service providers who help us operate our website or business
With website hosting, analytics, form, email, or customer communication platforms
When required by law, regulation, legal process, or government request
When necessary to protect our business, website, users, or legal rights

Any third-party service providers we use are expected to handle information responsibly and only as needed to perform their services.

Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to improve site functionality, analyze traffic, and enhance the user experience.

Cookies may help us:

Understand how visitors use the site
Improve website performance
Remember user preferences
Measure the effectiveness of marketing efforts

You can usually manage or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of the website function.

Google Analytics and Similar Tools

We may use analytics tools to understand website traffic and visitor behavior. These tools may collect information such as:

Pages viewed
Time on site
Device and browser data
Approximate geographic location
Referral source

This information is used to improve our website, content, and marketing performance. It is typically aggregated and not used by us to personally identify casual visitors.

Marketing Communications

If you contact us, request information, or submit a quote request, we may follow up with you by email, phone, or other reasonable methods related to your inquiry.

We do not send irrelevant spam. If you no longer want to hear from us, you can reply to let us know, and we will respect your request.

Data Retention

We keep personal information only for as long as necessary to:

Respond to your inquiry
Provide services
Maintain business records
Meet legal, tax, insurance, or operational requirements
Resolve disputes or enforce agreements

When information is no longer needed, we take reasonable steps to delete it or retain it only in a secure, limited form where required.

Data Security

We take reasonable administrative, technical, and organizational steps to protect the information we receive through our website.

However, no online system or transmission method can be guaranteed to be 100% secure. While we work to protect your information, we cannot guarantee absolute security.

For that reason, we encourage users not to submit highly sensitive confidential information through general website forms unless specifically requested through a secure process.

Your Privacy Choices

Depending on your location and applicable laws, you may have rights related to your personal information, including the right to:

Request access to the information we may have about you
Request correction of inaccurate information
Request deletion of your information, when appropriate
Ask questions about how your information is used
Opt out of certain communications

To make a privacy-related request, please contact us using the contact information listed below.

Third-Party Links

Our website may contain links to third-party websites. If you click on a third-party link, you will be taken to a site we do not control.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies separately.

Children’s Privacy

Our website and services are intended for business use and general informational purposes. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our website, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal obligations, or privacy practices.

When we update this page, the revised version will be posted here with a new effective date. We encourage visitors to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Envision Floor Care Solutions

Address: 50 E Crescentville Rd. West Chester Township, OH 45246
Phone: 513-725-2175
Email: support@envisionclean.com